Byford Logistics
Queensgate House, 48 Queen Street, Exeter, EX4 3SR
07990552790
Our Story
Who We Are
Byford Logistics, based in Exeter, Devon, is a specialised removals and house clearance service dedicated to supporting both residential and commercial clients.
Founded by a veteran Royal Marine, this background shapes everything about how we operate: discipline, reliability, respect, and a commitment to doing the job properly.
Our trustworthy team provides professional and affordable solutions, including full house removals, property clearances, packing, furniture assembly, and secure storage. Whether you’re moving home, clearing a property, or managing a commercial relocation, we handle every job with care, efficiency, and attention to detail.
We understand that house clearances can often be sensitive or time-pressured, which is why we approach every clearance with respect and discretion, ensuring items are responsibly disposed of, recycled, or donated wherever possible.
Whether you're moving locally or relocating across the country, you can count on us to handle your belongings safely, communicate clearly, and deliver a smooth, stress-free experience from start to finish
Services
1
Residential & Commercial Moves
Whether you're moving from a flat, an office, or a 3 floor town house, we're experienced in moving to and from all types of residential and commercial properties.
Whilst we're based in the South West we're happy to help you relocate to any area in the UK.
2
Unpacking & Set Up
Our unpacking and set-up service helps you settle into your new space faster and with less effort. We carefully unpack your belongings, place items where you want them, and remove all packing materials once complete. Whether it’s a home or office move, we help you feel organised and comfortable from day one.
3
House Clearances
Our house clearance service takes the stress out of clearing a property, whether you are moving, downsizing, renovating, or handling a probate clearance. We remove unwanted furniture, appliances, and household items quickly and respectfully, leaving the property clean and ready for its next stage. We work efficiently and with care, tailoring the service to your needs.
4
Waste Management
We provide responsible waste management solutions to ensure unwanted items are disposed of legally and sustainably. Wherever possible, we recycle or donate items to reduce landfill waste. From general household rubbish to bulky items, we handle the removal safely and in full compliance with environmental regulations.
Frequently Asked Questions
Booking & Quotes
How do I get a quote?
You can request a quote by emailing us with your move details, including collection/delivery postcodes, property size and any large or unusual items. We will then complete a site visit and email you your quote the same day.
Is your pricing fixed?
Quotes are based on the information provided. Final costs may change if additional items or waiting times occur.
Do you require a deposit?
For larger jobs, a deposit may be required to secure your booking date.
Removals
What areas do you cover?
We operate locally and nationally depending on availability - just ask.
Do you offer packing services?
Yes, we can provide full or partial packing services using professional materials.
Are my items insured during the move?
Yes, we carry Goods in Transit insurance and Public Liability insurance for peace of mind.
Can you dismantle and reassemble furniture?
Yes, we can assist with dismantling and reassembly where required.
House Clearances
What does a house clearance include?
We clear unwanted items from homes, garages, lofts and gardens (subject to agreed scope)
What happens to the items you remove?
We prioritise recycling and donating items to charities where possible.
Are you licensed to carry waste?
Yes, we are fully licensed upper-tier waste carriers, ensuring legal and responsible disposal.
Waste & Disposal
Are there items you cannot take?
Yes. We cannot remove hazardous waste such as:
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Paints, oils, chemicals
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Gas cylinders
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Petrol or fuel
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Tyres
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Certain electrical or clinical waste.
Do you provide waste transfer notes?
Yes, waste transfer documentation is provided for all clearance jobs
Are disposal costs included?
Some items (e.g. mattresses, fridges, TVs) may incur additional disposal charges, which will be explained in your quote.
Access & Logistics
What if parking is difficult?
We understand that some properties do not have space for lorry access, in these situations we will use smaller vehicles and more staff in order to complete your move/clearance.
Do you work in flats and top floor offices?
Yes, please inform us in advance about stairs, lifts, or restricted access.
What happens if there are delays on the day?
Waiting time beyond the agreed schedule may be chargeable.
Safety & Responsibilities
Do you move everything?
We reserve the right to refuse items that are unsafe, illegal, or not disclosed in advance.
Are you responsible for cleaning?
We clean up any mess we create, but full property cleaning is not included.
Payments & Cancellations
When is payment due?
Payment is typically due on completion of the job unless agreed otherwise.
What is your cancellation policy?
We require a minimum 7 days notice. Late cancellations may incur a fee.